Why can’t I see the backup file in my Google Drive?

We take your data security very seriously, which is why all backup files are hidden by default. They cannot be accessed manually, so even if your Google account gets compromised, you can be confident that hackers will never get access to the funds stored in Wombat.

Still not quite what you were looking for? We’ll be happy to help! Please, include your EOS and/or Telos account name, the device you’re using Wombat on, Wombat version (you can see it in the lower section of Settings), as well as your sign-up method (Gmail, Facebook, Twitter or Apple ID) and details of the issue you’re facing. Our Support Team will get back to you within 24 hours.